Technical I&E Account Manager / Project Manager

Location: West Houston, Texas
Employment Type: Full-Time, Direct Hire
Travel: Approximately 25%

Position Overview

Our client, an established industrial automation and systems integration consulting firm, is seeking a Technical I&E Account Manager / Project Manager to support large customer accounts involving instrumentation, electrical, SCADA, and industrial control system integration projects.

This position is ideal for an experienced Instrumentation & Electrical professional who wants to transition away from a primarily field-based role and move into project management, technical account leadership, and scope development.

The selected candidate will use their field experience to interpret P&IDs, understand instrumentation and electrical requirements, define project scope, and communicate customer needs to the internal SCADA and automation teams. The role combines technical I&E knowledge, project coordination, and customer relationship management.

Responsibilities

• Manage key customer accounts with active I&E, SCADA, and automation integration projects.
• Serve as the primary technical and project-management contact between customers and internal engineering teams.
• Review P&IDs, instrument documentation, electrical drawings, control narratives, and related project information.
• Translate customer requirements and field conditions into clearly defined scopes of work.
• Work closely with SCADA, controls, and automation teams to communicate I&E requirements.
• Help establish project deliverables, responsibilities, schedules, priorities, and technical expectations.
• Coordinate instrumentation, electrical, controls, and SCADA activities across multiple projects.
• Lead customer meetings, technical discussions, project reviews, and status updates.
• Monitor project progress and address scope, schedule, resource, and communication issues.
• Identify scope changes and communicate their impact to customers and internal stakeholders.
• Maintain strong customer relationships and develop a clear understanding of each account’s operational needs.
• Support project planning from initial discovery and scope development through implementation and commissioning.
• Visit customer facilities during commissioning, startup, and other critical project phases.
• Help ensure completed systems meet customer expectations and operational requirements.
• Identify additional opportunities to support existing customer accounts.

Required Qualifications

• Professional experience with industrial instrumentation and electrical systems.
• Hands-on field experience supporting I&E construction, installation, maintenance, commissioning, or startup activities.
• Ability to read and interpret P&IDs.
• Working knowledge of field instrumentation, control devices, electrical systems, and industrial processes.
• Ability to define technical scope and communicate requirements to SCADA, controls, and engineering personnel.
• Experience working directly with customers, contractors, operations teams, and technical stakeholders.
• Strong project coordination, organization, and follow-through.
• Ability to manage multiple customer accounts and projects simultaneously.
• Strong written and verbal communication skills.
• Willingness to travel approximately 25%, primarily for customer meetings and commissioning support.

Preferred Background

• Experience working for a systems integrator, automation firm, engineering consultancy, EPC firm, or industrial operator.
• Background supporting pipeline, midstream, oil and gas, energy, or other industrial infrastructure.
• Familiarity with SCADA systems, PLC-based controls, RTUs, industrial communications, and OT environments.
• Experience developing scopes of work, project plans, estimates, proposals, or change orders.
• Previous experience as an I&E Technician, I&E Specialist, I&E Engineer, Commissioning Specialist, Project Engineer, or Technical Project Manager.
• Experience leading projects or serving as the technical point of contact for major customer accounts.

Ideal Candidate

The ideal candidate has built a strong career in instrumentation and electrical fieldwork and is ready to apply that experience in a more office-based leadership role. This person should be technically credible with customers and field personnel while also being able to organize projects, define scope, manage expectations, and communicate effectively with SCADA and automation teams.

This is not a traditional sales position or a full-time field role. It is a technical account and project-management opportunity for someone who understands how I&E systems are implemented in the field and can help guide integration projects from initial scope through successful commissioning.